Terms of use for customers

Last updated: 7 November 2026

1. Scope

These terms apply to private and business customers requesting a quote on online-offerten.ch. Operator: Yilmaz Platform Solutions, Kreuzstrasse 16, 8953 Dietikon, UID CHE-234.206.612.

Separate GTC apply to partner companies. Mandatory rights, including consumer rights, remain reserved.

2. Free request

Submitting a quote request is free of charge and non-binding. No order and no payment obligation towards the platform arises.

3. Matching and comparison only

The platform compares and matches. It establishes contact with partner firms so they can submit their own quotes. A service contract is formed exclusively between you and the firm you choose.

4. No own performance

The platform does not itself perform moving, cleaning, painting, clearance or transport. It is not a subcontractor of the partner firms.

5. Number of quotes

In the form you choose 2, 3, 4 or 5 quotes. The system currently enforces a cap of at most 5 sales per request. Whether that many firms actually quote depends on availability, region, our review and the firms’ decision. There is no entitlement to the chosen number.

6. Choice, quality, price and performance

Which firm you instruct, which price you accept and how the work is performed, you decide with the firm. The platform does not review every quote and every performance on site. Public references to activated partner firms describe the activation process explained in the privacy policy, not a quality guarantee.

7. Sharing contact details

After our review, interested firms first see an anonymous overview. Your contact details (name, email, phone, exact address) become accessible to a firm only when it buys the request. Several firms may buy, within section 5. Details are in the privacy policy.

8. Incorrect data and stopping

Please provide accurate particulars. If we detect abuse or obviously unusable data we may refuse the request or block it vis-à-vis partners. If you no longer wish to pursue the request, write to info@online-offerten.ch; data already transmitted to firms may be processed by those firms under their own rules.

9. Complaints

Complaints about the platform, requests for access or correction: info@online-offerten.ch. Complaints about the performed service go to the performing firm. Data-protection authority: FDPIC.

10. Law

Swiss law. Statutory venue and inalienable consumer rights remain reserved. As of 7 November 2026